Novamarketplace payment system is integrated with the order tracking system, ensuring the synchronization betweens user interactions and admins controls for any transactions.
This means admins and staffs can control every transaction right on Novamarketplace.com with a visualized interface. Besides, with an interactive dashboard, users (Seller & Buyers) can choose their preferred payment method, monitor their revenue or send a withdrawal request conveniently.
Let’s look at this example for better understanding the flow:
When the buyer successfully places an order, the money is sent through a payment gateway to the admin account. In time, the order status is changed from Pending to Active. The virtual money is updated to the Seller’s credit account, letting him know that he can start to work on that order. Each transaction will be logged in the system for admins to manage.
When the Seller account reaches the pre-defined minimum payout, the Seller is able to send a withdrawal request to the Admin. The Admin reviews the request and decides to send the payment to that Seller manually right away or in a monthly routine. Notification will be shown on the Seller’s dashboard.
When the Seller doesn’t complete an order on time or deliver the work with bad quality, the Buyer can send a dispute request to Admin. In another hand, if the Seller believes he has done a good job but the Buyer doesn’t accept his work, the Seller can also send a dispute request to Admin.
Admin will be the one to decide the winner of each case and transfer the money to the winner’s credit account. Since the Seller can only withdraw money for the finished nJobs, Admins & Staffs have complete control in any dispute cases.
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